General House Rules Home Holiday rental service
If a security payment is necessary, the tenant will pay the sum upon arrival to the landlord or contact person of Home Holiday rental service. Whether or not the tenant needs to pay a security will be shown in the booking confirmation and on the website.
The landlord or Home Holiday checks the accommodation right upon or directly after departure. When there is any damage to the inventory, property or furniture caused in the period of your stay, the costs will be charged on the security deposited.
Provided that the accommodation is left properly, the security will be returned.
The security will be returned to the tenant:
a. cash on departure or
b. within two weeks after departure on a bank account number provided by the tenant
It is not allowed to stay with more people in an accommodation than specified in the booking confirmation and on the website. The landlord and Home Holiday reserve the right to deny access to tenants who do not collaborate on this issue.
When the tenant brings his own dog, it must have been reported upon booking. In this case a higher security can be asked from the tenant.
When agreed upon having to take care of a small pet in the accommodation, the tenant will take good care of it and feed it regularly.
The tenant is obliged to use bed linen. Tenants can bring their own linen or they can rent it from Home Holiday, unless it is stated that linen is available in the accommodation.
Complaints about the accommodation you need to solve with the landlord or contact person of Home Holiday rental service. If landlord or contact person of Home Holiday rental service are unable to solve the issue, you need to inform Holiday Home by telephone within 1 hour of arrival. Complaints about the property that are reported later will not be considered. In the event of a notification within 1 hour after arrival of a defect and if the defect is obstructing a normally quiet enjoyment of the property Home Holiday will endeavour to eliminate the defect.
Home Holiday is legally allowed to clear the accommodation and order tenants to leave when they do not behave as good tenants. In these cases, the tenant has no right to restitution of the paid sum, and is obliged to pay for any damage caused, even when damage is caused by others than the named tenant himself.
The tenant is responsible for all loss and/or damage in and to the accommodation and the inventory that occurred during the rental period, no matter whether the tenant caused it himself or third parties present.
Possible additional and cleaning costs can be charged when the accommodation is not used respectfully and neatly.
Incidentally it is possible that in the direct vicinity of an accommodation building activities are taking place that were not known beforehand. Of course Home Holiday will inform the tenants when known. Home Holiday can’t be held accountable. The same goes for noise made by neighbours, church bells, agricultural machines etc. Also Home Holiday is not able to protect tenants against environmental disasters in any way.
We wish you a pleasant stay in your accommodation.
Team Home Holiday